Over the last decade, social engineering cyberthreats have surged among retailers just as the sector’s reliance on customer data, financial transactions and e-commerce platforms has intensified.

Social engineering, in which malicious actors exploit human vulnerabilities to obtain personal or financial information, can pose serious risks to retailers. As a result, chief information security officers and retail C-suite executives are often working to navigate a constantly evolving threat landscape, investing in robust cybersecurity measures, employee training and proactive defense strategies to help reduce risks.