Alert overload still plagues the cybersecurity industry, according to Critical Start. Forty-seven percent of respondents reported personally investigating 10 to 20 alerts each day, a 12% increase from 2019. Moreover, 25% of respondents said they investigate 21 to 40 alerts each day, up from 14% the year prior.
“Just like businesses and organizations from both the public and private sector are consistently under attack from malicious actors, security professionals are consistently being bombarded with alerts to investigate,” said Jordan Mauriello, Senior VP of Managed Services at Critical Start. “This is a problem that isn’t going away, so it is imperative that enterprises invest in the people, process, and technology that are needed to combat this alert overload.”