Gartner recently released its 2020 Market Guide for Managed Detection and Response (MDR) Services. Reading the fifth edition of this report reminds me of how far the industry has come and just how far it needs to go.

I remember 2016 and working with Gartner analysts to champion a new category that better described what eSentire delivered. We managed threats, not devices like managed security service providers (MSSPs), but no category existed. In response, the first MDR market guide contained a baker’s generous dozen of vendors with varying services.