A casual approach to workplace communications presents major security risks

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Workers are comfortable sharing personal, sensitive and confidential information over chat platforms. They practice risky digital habits, and don’t care if their communications are leaked.

Symphony Communication Services Workplace Confidential Survey, which polled over 1,500 workers in the U.S. and U.K., examined the growth of new collaboration tools and platforms entering the workplace. The findings highlight a worryingly casual attitude to workplace communications that pose a threat to businesses.

“The way we work is changing,” states Jonathan Christensen, Chief Experience Officer at Symphony. “Collaboration platforms and other innovations bring positive improvements that enable more flexibility and better work-life balance.

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