The Gartner Peer Insights Customers’ Choice Distinction Is Based on Feedback and Ratings From End-User Professionals Who Have Experience Purchasing, Implementing and/or Using the Product or Service
KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is excited to share that they were named a Customers’ Choice in the December 2021 Gartner Peer Insights “ Voice of the Customer” in the security awareness computer-based training market (SACBT). Per our view Gartner looks at the the security awareness computer-based training market as the market for end-user-focused security education and training, which is growing rapidly.
Within this Gartner report, KnowBe4 received the overall rating of 4.6/5 based on 362 reviews as of October 31, 2021. This was among the other security awareness program platform vendors, along with 92% in “willingness to recommend”.
“We believe that being a Customers’ Choice participant represents the commitment we have to our customers to provide a world-class product with an outstanding customer experience to support it,” said Stu Sjouwerman, CEO, KnowBe4. “We continue to innovate while we execute on our product roadmap to meet the needs of our customers and are grateful for the feedback they share with us on Gartner Peer Insights. We believe that receiving positive feedback directly from our customers is the highest form of confirmation that KnowBe4 is providing excellent customer service along with our products.”
With the highest number of Gartner Peer Insights reviews in the SACBT market, KnowBe4 received the overall Customers’ Choice distinction, the Midsize Enterprise Customers’ Choice distinction, and the North America Customers’ Choice distinction. To view a copy of the 2021 Gartner Peer Insights ‘Voice of Customer’: Security Awareness Computer-Based Training Report, visit this link.
Gartner, Gartner Peer Insights ‘Voice of the Customer’: Security Awareness Computer-Based Training, Peer Contributors, 24 December 2021 Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.