REDWOOD SHORES, Calif., Nov. 30, 2016 (GLOBE NEWSWIRE) — Imperva, Inc., (NYSE:IMPV), committed to protecting business-critical data and applications in the cloud and on-premises, was named a 2016 Best-of-the-Best professional services organization by SPI Research, a leading independent technology services research firm.
From 549 participating organizations, SPI Research selected Imperva as a top 20 Best-of-the-Best winner that significantly outperformed its peers based on a benchmark average in five performance dimensions – leadership, client relationships, human capital alignment, service execution, and finance and operations. The Best-of-the-Best firms all had significantly higher profit and per-project revenue, more satisfied clients, and better service execution, according to SPI Research’s report.
“We are honored to be named a Best-of-the-Best services organization by SPI Research,” said Sunil Nagdev, senior vice president of Worldwide Services and Support at Imperva. “At Imperva, our services and support team understands that security, compliance and reliability are essential to our customers. We offer a comprehensive set of support, professional services, and product training programs that deliver immediate and effective results, giving our customers the confidence that their security and compliance objectives are met and exceeded.”
Service Performance Insight (SPI) is a global research, consulting and training organization dedicated to helping professional service organizations (PSOs) make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 10,000 service and project-oriented organizations to chart their course to service excellence.