Hacked for the Holidays: When You’re Asked to Fix the Family Computer

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Whether hanging stockings, lighting candles on a menorah or gathering for an Airing of Grievances, if you are an IT professional visiting family this season, you will inevitably be asked to fix the family computer, tablet, smartphone or programmable thermostat while you’re there.

As an introvert, I use the hour I might have to spend uninstalling browser toolbars and removing adware to recharge from the intensity of so many people crammed into one place. It’s my own little holiday within a holiday. However, I do wish I could leave my family with a list of things not to do on a computer or tablet.

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