The migration toward subscription-based services via the SaaS business model isn’t new this year — it’s part of a larger shift away from on-premises datacenters, applications, etc., that has been underway for years. The pandemic accelerated the shift, boosting SaaS subscriptions as companies looked for virtual collaboration and meeting tools.

What is new on a larger scale is the way employees interact with business applications, and that has implications for IT departments worldwide. As a result, companies have to make sure the SaaS vendors keep their company’s data secure, and that their employees use of these SaaS solutions is secure also when end users are not connected to the office network.