The Taiwanese company, which makes both NAS and professional network video recorder (NVR) solutions, has long been urging users to improve the security of their devices.

With QNAP NAS devices being targeted by ransomware families known as Qlocker and eCh0raix, the company is now advising users to download and install the latest Malware Remover version and scan their devices for any sign of infection.

The NAS manufacturer has updated the Malware Remover tool for platforms such as QTS and QuTS hero “to address the ransomware attack,” and tells users they should leave their NAS devices up and running if data on them has been encrypted.