Orlando, Fla., ConnectWise IT Nation – October 28, 2019 – Cisco is partnering with Perch Security to deliver a new security solution for managed service providers (MSPs) who are challenged by an evolving threat landscape. MSPs are on front lines of protecting their clients against data breaches, malware, ransomware and other attacks for which they are often unprepared. To address these threats, Cisco is applying its security expertise and portfolio to MSPs in partnership with Perch to bring them the tools that will strengthen their security posture and better protect both themselves and their clients.

“The MSP space is struggling to meet the cybersecurity demands that are bearing down on them,” said Karl Bickmore, CEO, SnapTech IT. “I am glad that worldwide leaders in security like Cisco and Perch Security are recognizing the problem and addressing the needs of the MSP and, ultimately, the MSP’s customers. What Cisco and Perch Security are doing is bringing education, awareness, and great tools with integration to our toolset to address the gaps that most MSPs have.”

The combined technology solution offers clear benefits for Cisco partners and their customers by correlating events from both the endpoint and network, reducing ticket counts and lowering labor costs. Perch has integrated with Cisco Advanced Malware Protection (AMP) for Endpoints and Cisco Umbrella, ingesting their logs and feeding them into Perch’s security information and event management (SIEM) solution. Features include:

• Perch’s Security Operations Center (SOC) provides event correlation, alert review, and custom alert options.
• Perch’s Duo integration correlates Duo Multi-Factor Authentication and endpoint visibility with data from other Perch-connected cloud services, such as Office 365, Cisco Umbrella and Cisco AMP.
• By combining these solutions into a single pane of glass, alerts are correlated and consolidated to reduce tool sprawl.
• Perch feeds data from cloud services and security products into a single data lake that is monitored by Perch SOC.

“This is a great example of how we’re continuing to work closely with our partners and have them accelerate their opportunities across the entire customer experience,” said Nirav Sheth, Vice President, Partner Solutions, Architectures and Engineering, Global Partner Organization, Cisco. “As customers reimagine their applications, transform their infrastructure, empower their teams, and secure their data – our entire portfolio is managed services ready.”

This announcement ties into the newly created Cisco Secured MSP offer, which includes a free, internal use license program and gives MSPs the ability to elevate their internal security and protect themselves from attack. This works by using the industry-leading DNS solution from Cisco Umbrella for MSP, Next-Generation Endpoint Detection and Response with Cisco Advanced Malware Protection (AMP) and cloud-based threat detection from Cisco Stealthwatch Cloud. The Cisco secured MSP offer brings the best of security to every MSP and the knowledge and training to get it right the first time through the Protect Your House course on ConnectWise MSP University. Cisco helps partners grow managed service revenue with incentives, promotions and market development funds (MDF).

“Small to medium-size businesses are looking to MSPs as their trusted technology advisor, and with this responsibility comes the need to protect them from the ever-increasing threat landscape,” said Marc Inderhees, Partner Managed Services Leader, Global Partner Organization, Cisco. “They are easy targets for cybercriminals and often the least prepared. MSPs are now on the front lines of protecting their clients against data breaches, malware, ransomware, and other attacks and often are feeling unprepared.”

“The threat landscape, shortage of security experts and the ever-increasing number of security products are forcing partners to look for co-managed threat detection and response solutions,” said Aharon Chernin, CEO, Perch Security. “For this reason, Perch is excited about expanding our ecosystem and our advanced integrations with Cisco. This gives our partners better visibility into their customers’ environments and brings efficiency to our security operations center. Increased visibility allows Perch to find more threats and take better automated actions. You will continue to see us innovate and provide enhanced integrations with additional Cisco products.”

Join Cisco at ConnectWise IT Nation Connect in Orlando, FL, October 30 through November 1 to learn how Cisco is securing MSPs and their clients. Along with security, Cisco is sharing the details of its updated Cloud and Managed Service Program (CMSP), bringing the best to Cisco MSP partners of all sizes. If you can’t make IT Nation, check out the new Cisco MSP partner site, your one-stop for all things MSP related.