This year at the RSA Security Conference some 40,000 people packed the halls of the Moscone center in search of solutions (and light up swords) to solve their problems. Whatever the issue, they were looking for a salve to sooth their wounds in a manner of speaking.

For all of the vendors hawking their wares there was one things that no one seemed interested in talking about, process. Specifically defined repeatable processes. A friend once said to me, “Dave, the 90’s called and they want their phrase back.”