Most companies see strong business drivers to adopt IoT as part of a broader digital transformation process. Improved efficiency and productivity, improved product/service quality, and improved customer retention and experience ranked highest as objectives. Implementation concerns, particularly around security, remain, Syniverse reveals.

The study was conducted across 200 enterprise executives in North America and Europe in several key vertical industries already using or in the process of deploying IoT, including financial services, retail, manufacturing, healthcare and hospitality.